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Receiver power does not go on

Receiver power does not go on
CauseSolution
The internal battery pack can be fully discharged.
Connect the receiver to a sufficient power supply and charge the battery pack until the battery LED shows that the battery pack is fully charged. See the Battery charging topic.
The external power supply is not sufficient.
  1. Make sure that the charge level of an external battery/power supply is sufficient.
  2. Examine the fuse (if present).
  3. Make sure that the voltage and wattage of the external power supply is sufficient:
    • USB-C PD 3.0 compatible, 5/9/15/20 VDC 2 A
    • 8 to 16 VDC with the USB-C to SAE accessory cable.
An external power cable is incorrectly connected.
  • Make sure that the cable is correctly connected.
  • Disconnect the cable from the receiver, then connect the cable to the receiver.
  • Make sure that the cable has no damage.
The power cable possibly has defects.
  1. Examine the cable and connectors for damage.
  2. Make sure that the battery contacts are clean and do not have damage.
  3. Make sure that no moisture is on the USB port and/or cable.
  4. If possible, change the cable. If possible, use a different power supply.

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