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System logging

The MC-X creates an operations log while the power is on. This log can be supplied to Topcon support for troubleshooting purposes.
By default, the system log file restarts when the MC-X starts and the previous log file is removed. You can change to a persistent system log file, which continues to log data without a loss between power cycles. See the procedure below.
To save a log file:
  1. Open MCWEB.
    ADDITIONAL INFORMATION:
  2. Select MaintenanceLoggingCapture Log.
    ADDITIONAL INFORMATION:
  3. The log file name is automatically created from the MC-X serial number, but you can manually edit it. Enter a File Name and Description, then select OK to save it.
    ADDITIONAL INFORMATION:
  4. On the Logging screen, select the Download icon.
    ADDITIONAL INFORMATION:
    The communication method in use to the MC-X changes the type of download process:
    • For a PC web browser - Select the Download icon. This saves the log file to the default save location of the browser
    • For MCXConfig on a GX-90 - Select the location on the Download File screen, go to the location, and select Save.
    ADDITIONAL INFORMATION:
    To change to a persistent system log file:
  5. In MCWEB, select MaintenanceAdministration.
  6. Select the Enable persistent system log check box and select Save.
    ADDITIONAL INFORMATION:
    The Persistent log state has been successfully performed message shows.
    1. Select Proceed with Restart.
      ADDITIONAL INFORMATION: The Restart screen shows.
  7. Select Restart, and select Restart again to confirm.
    ADDITIONAL INFORMATION:
    ADDITIONAL INFORMATION: The restart begins. This takes several minutes. You can use this same procedure to disable a persistent system log file: Unselect the Enable persistent system log check box and select Save.

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