The new myTopcon experience is now available. Please click here to access and start using all your apps. The legacy version will still be accessible until April 15th 2026.
Remote support
The operator receives a support notification when remote support is requested from the Sitelink web portal. The operator can accept or refuse the request for remote control.Figure: Support notification
If the operator accepts the remote support request, a graphic is shown in the top left corner to indicate that support is active.Figure: Support request accepted
If the operator selects the icon, the connection time and organization information is shown. The operator can close the connection by selecting the Disconnect button.Figure: Disconnect support connection
