The Remote Support only operates in 3D-MC through Sitelink 3D. It gives access to Sitelink 3D-MC resources only. Sitelink 3D design and device data synchronize with task management. This includes positioning and monitoring in real time.
- Select .ADDITIONAL INFORMATION:
Figure: Remote support
The Remote Support has these components:- Support Desks
- Add a connection to support desk
- Remove (unpair) a connection to support desk
- Set the procedures for support desk access
- View information about support desk
- Support Requests
- Add a support request
- Edit a support request
- Cancel a support request
- Support Sessions
- List active support sessions
- Disconnect a session
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Diagnostics report
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Support desk
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