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Add support desk

  1. Select ToolsRemote support from the main menu.
    ADDITIONAL INFORMATION:
    Figure: Support desks
  2. Select Add.
  3. Enter the Support Desk Number and if needed, the Auto-Pair PIN.
  4. Select Next to validate the information.
    ADDITIONAL INFORMATION:
    Figure: Support desk lookup
    The system searches for the support desk. If the support desk credentials are incorrect, a warning message appears. If the support desk credentials are correct, the basic support desk information is shown.
    Figure: Support desk information
    The user can view support desk information, such as the support desk name and contact phone number. The user can also enter a customer name and service tag for easy identification on the Sitelink web portal support desk.
    Figure: Support desk
    Topcon recommends using a unique service tag along with the customer name to easily find the support desk.

myTopcon NOW! support

Take your Topcon experience to the next level with myTopcon NOW! This platform is a self-service tool for your desktop or mobile device. 

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