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Troubleshooting

Before contacting Topcon customer support, do the following:
  • Check that the various components for your Topcon 3D-Machine Control system (radio, MC-X1/MC-X3 controller, GX-55/GX-75 display, and IMU sensors, Base station receiver) have power and are powered up.
  • Check that all cables are securely and properly connected to the various components of system.
  • Disconnect cables and inspect them for damage or contamination. Clean all connections with an electrical contact cleaner.

myTopcon NOW! support

Take your Topcon experience to the next level with myTopcon NOW! This platform is a self-service tool for your desktop or mobile device. 

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